Great Quality for the price!..

I highly recommend purchasing directly from Lectric rather than through a third-party retailer. I originally bought my Lectric XP Step-Thru 3.0 through a third party, and while the bike is absolutely amazing, the retailer failed to include the advertised Cargo Package. Their customer service experience was horrible—long wait times, inconsistent solutions, and no accountability.

In contrast, when I reached out to Lectric directly, they resolved my issue in minutes. They quickly made my order whole, showcasing their commitment to customer satisfaction. Their support team was professional, efficient, and genuinely cared about resolving the issue.

As for the bike itself, I couldn’t be happier! It’s perfect for my daily 4-mile commute to work (each way), even with a bridge incline. The performance is outstanding—it’s smooth, reliable, and makes every ride enjoyable.

The only thing that could make it even better would be an angled handlebar that’s adjustable for shorter riders like me (I’m 5’4 with shorter arms). I’m thrilled to hear this suggestion has been passed to the design team, which shows Lectric’s dedication to continuous improvement.

If you’re considering buying this bike, go directly through Lectric. You’ll get a fantastic product backed by outstanding service!

Purchased 2 of these in 2023.

Having an Awesome time getting to know my neighborhood & making new friends.

Mobility like this is a game changer.

Something to always look forward to.

Enjoy!!!

After retirement wanted to get out more and enjoying the nature trails around town. Really enjoying our new e-bike.

This is one of the best purchases I’ve ever made. I think there’s some flaws and we will get to that later. This has made my daily commuting around NYC so much easier. I barely drive my car anymore because of the bike. The power is great for any situation, especially going over the bridges. Bike seems to be very durable and sturdy, 350 miles in and no issues yet. I already punctured my tire and i didn’t even have to get it replaced. The flat proof tires really are flat proof. When riding at night the headlight does seem to drain the battery kind of significantly. The bike is quite heavy and can be difficult to bring up and down the stairs because i keep it in my spare bedroom. Folding the bike makes it a lot easier to carry and store. I think it’s odd that a bell is not standard on the bike, it’s like a car without a horn, a safety issue, and needs to be purchased separately. My main issue is the battery range. I have the long range battery and if you’re expecting 45+ miles you can forget about it. I think 30-35 miles with a maximum of 40 is realistic. If you read the fine print the bike is tested on flat ground and doesn’t take any inclines into account. Obviously in the real world there are hills everywhere, especially where i live. Also if you have the headlight on at night you will be getting less range as well. Overall a great purchase and I’m happy i did it. Would recommend this bike.